1. Disconnect Meta (immediate)
- Sign in to GROS.
- Open Settings → Integrations.
- On the Meta card, choose Disconnect.
GROS deletes the stored Meta access token at once and stops synchronising. Advertising history already imported stays in your workspace until you ask for it to be deleted (step 2).
You can also remove GROS from Facebook: Settings & privacy → Settings → Business integrations → GROS → Remove. Meta then notifies GROS, and GROS deletes the token and disconnects in the same way. If you also ask Meta to delete your data there, you receive a confirmation code and a link to follow the request.
2. Request deletion (signed in)
- Open Settings → Privacy & data.
- Choose what to delete: data imported from Meta, a whole workspace (workspace admins), or your account.
- Submit. You get a confirmation code and a status link.
3. If you cannot sign in
Use the form below. We will reply to the email address you give, and may ask you to confirm that you own the account before deleting anything.
What happens next
- Disconnecting an integration takes effect immediately: the token is deleted and synchronising stops.
- Deletion requests are carried out by the GROS team, not automatically. The status link shows whether a request is received, in progress or completed.
- Data imported from Meta: ad accounts, campaigns, ad sets, ads and their metrics are deleted from the workspace.
- Workspace: all of the workspace's data is deleted, including imported data, configuration, events and orders.
- Account: your sign-in and profile are deleted, along with workspaces where you are the only member.
- We may keep a minimal record of the request itself, and data we must keep by law.
- Disconnecting or deleting in GROS does not delete data held by Meta or other platforms. Manage that with the platform.
Check a request
Open the status link you received, or enter your confirmation code on the status page.